- Information We Collect From You
- Furnishers of User Data
- Use and Sharing of Data Collected
- Offers for Third Party Products and Links to Other Websites
- Emails from The CRMG
- Public Forums outside the CRMG
- Disclosure of your information to protect The CRMG’s rights or if required by law
- Our Right to Contact Users
- SMS / Text Short Messaging Service
- Contact us with questions or concerns
Information We Collect From You
When you visit CRMG, we may collect information from you. This information includes but is not limited to: IP Address, your Operating System, pages visited, total time spent on website or specific pages, links that are clicked, and your browser type and version.
Furnishers of User Data
In order for CRMG to function for a user (the customer), data must have been furnished to CRMG that contains certain user data. CRMG maintains data for banks, lenders, and debt purchasers (creditors). Data may be furnished directly by your creditor or by a third-party collection company authorized by a creditor (Furnishers). CRMG does not own the data furnished to us. CRMG provides Furnishers the minimum type of data required for CRMG to function. The minimum data required for CRMG to function is: user’s name, social security number, address, phone number, original creditor name, current creditor name, account number, reference number, and balance. Furnisher may maintain additional user data. CRMG has no control over what data Furnishers maintain within the CRMG framework and/or to what extent beyond the minimum data requirements Furnisher may maintain within the CRMG framework. CRMG makes no warranty or guarantee as to the accuracy of Furnisher’s data.
In order for a visitor to use CRMG, they must first authenticate they are the correct person (the customer) to access the data by providing verification criteria, including but not limited to: the last four digits of their social security number along with either the phone number they were contacted at or by entering in the reference number the creditor provided. To utilize the online negotiation tools of CRMG, no additional information is required by the user.
When a user makes an offer within the creditor’s guidelines or accepts a counter offer presented by CRMG on behalf of your creditor, the user will proceed to the payment portal. The user must provide additional information at the payment portal, as is standard in all payment portals. The data you provide will be collected to process your payment. This information may include, but is not limited to: your name, address, email address, phone number, form of payment and information required to process the payment such as: a bank account number and routing number or credit card number, expiration date and SEC code. In some cases, payment information is stored in CRMG’s secure database in order to transmit the information to the creditor or collection company for processing. Such information will never be shared except with your creditor or the collection company and others necessary to complete a transaction. CRMG always keeps all data secure and private unless expressly authorized by you that it may share.
Use and Sharing of Data Collected
CRMG may disclose information we collect to non-affiliated third parties that are acting on our behalf, or as permitted or required by law. The information that is collected, used and shared is limited to purposes that intend to improve your experience with CRMG.
CRMG may use and share information as described below:
- To inform customers of CRMG (creditors and collection companies) statistic on visitors and users;
- Product and software development;
- For editorial and feedback purposes;
- To analyze user site usage;
- To send alerts specific to your creditors and offers they may make;
- To deliver to you any administrative notices relating to the use of CRMG;
- In response to subpoenas and other legal processes;
- For marketing and promotional purposes;
Offers for Third Party Products and Links to Other Websites
CRMG’s site may contain links to independent third party websites and/or offers for services from third parties. If you choose to use any such third party products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies and any terms and conditions applicable to such products or services. CRMG is not responsible for the content or privacy policies of other such sites.
Emails from CRMG:
Users that provide their email address may occasionally receive emails from CRMG. Users have the option to opt-out of receiving emails from CRMG at any time by firstname.lastname@example.org. If a user has subscribed to a service to receive notification should an additional reduced offer become available, opting out of emails will cancel the subscription and the notification of offer will not be sent. If user chooses to opt out, it is the user’s decision alone; user cannot and will not hold CRMG responsible for any consequences due to opting out of emails.
CRMG may set and access cookies on your computer to track and store data you have entered while visiting www.crmgllc.payd.it. At CRMG, a cookie is used to identify one unique visitor from another visitor. Our cookies are encoded so that only we can understand the data stored in them. All cookies expire and are deleted as soon as the user closes their browser.
CRMG uses a number of security measures to protect the security and integrity of your data. Once any personal data comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.
We use encryption methods and authentication processes to maintain your security when you are using www.crmgllc.payd.it. Firewall barriers are also used to protect your account and information, from unauthorized access. CRMG site is tested and monitored regularly to ensure all areas are protected from possible hacking. The CRMG maintains servers in a secure location. Access to our servers requires several levels of authentication.
It is important to understand that while CRMG takes the above precautions to safeguard your information at CRMG, these precautions do not extend to any Third Party websites you may come across.
Public Forums outside CRMG
CRMG may provide users access to submit, post, display, transmit and/or exchange information, ideas, opinions, photographs, images, video, creative works or other information in chat rooms, blogs, or bulletin boards within www.crmgllc.payd.it. You should be aware that any material you submit in the forums can be read, retrieved and used by other users and may be used to send you unwelcomed messages. CRMG is not responsible for the personal information you decide to submit to these forums. These forums may be hosted by CRMG and related entities or by one of our third party service providers on our behalf.
Disclosure of your information to protect CRMG’s rights or if required by law
Notwithstanding the foregoing, The CRMG reserves the right (and you authorize CRMG) to share or disclose your personal information when CRMG determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:
- To enforce our rights against a data furnisher or in connection with a breach by a furnisher;
- To provide user data collected by CRMG to a furnisher;
- To prevent prohibited or illegal activities; or When required by any applicable law, rule regulation, subpoena or other legal process.
Our Right to Contact Users
SMS / Text Short Message Service
By providing us with your mobile number and opting-in, you give CRMG permission to send you account-related text messages, like payment reminders and notifications, in conjunction with the services you have requested.
· Number of messages will vary by account.
· By providing us with your mobile number and opting-in, you agree you have ownership rights or permission to use the number given to us.
· Message and data rates may apply.
· To opt-out, text STOP to any text message we send you. An opt-out confirmation message will be sent back to you.
· To request support, email us at email@example.com
· If your mobile device does not support MMS, any MMS messages sent may be delivered as SMS messages.
· Wireless carriers are not liable for undelivered or delayed messages.
Contact us with questions or concerns
Compattia Roccia Management Group, LLC d/b/a CRMG
2211 Sheridan Drive, Suite 1A
Tonawanda, NY 14223