Support By : +1-716-482-1708 | +1-833-244-1211
Pioneering a new era in receivables and collections industries.
15 Years of Experience
A Fully Virtualized & Automated Accounts Receivables Department
First class technology solutions that empower consumers to manage their accounts online without the pressure of collection calls, sales calls, or commission-based employee interactions.
Our Goal
Continuous improvement of your collections processes while simultaneously providing debtors with a “white glove” collections experience.
24/7 Support
The Digital Consumer Engagement Call Center is available 24/7 to negotiate with customers or assist them in paying their debts.
Our Services
We Provide a Variety of Debt Recovery Services
Our Working Process
Automating Collections at Scale
Consumer Experience
Debtors can make payments conveniently with state-of-the-art contact modules that support smart negotiation and service through multiple communication channels.
01
Voice Recognition
Inbound and outbound conversational attentive responses.
02
Multi-lingual Capabilities
All consumers can be engaged in over thirty languages.
03
SMS, Email, Web, Mobile
Has the ability to validate account, negotiate payment, capture credit card information, gather e-signature, provide safe harbor verbiage, 1099c, etc., through multiple contact channels.
04
Why Choose Us
Skip High-Pressure Collections Calls: Automate Interactions
Compliance Overview
With our partnerships and internal integrity, we are the definition of the future standard of compliance in the ARMS industry.
SOC 2 Certified
CRMG has achieved SOC 2 certification, SOC 2 defines criteria for managing customer data based on five “trust service principals” – security, availability, processing, integrity, confidentiality and privacy.
Digital AI-driven 3rd Party Collection Agency on Consignment
Fully virtualized, licensed and bonded 3rd party collection agency that is available on consignment
