15 Years of Experience
First class technology solutions that empower consumers to manage their accounts online without the pressure of collection calls, sales calls, or commission-based employee interactions.
Continuous improvement of your collections processes while simultaneously providing debtors with a “white glove” collections experience.
The Digital Consumer Engagement Call Center is available 24/7 to negotiate with customers or assist them in paying their debts.
Debtors can make payments conveniently with state-of-the-art contact modules that support smart negotiation and service through multiple communication channels.
Inbound and outbound conversational attentive responses.
All consumers can be engaged in over thirty languages.
Has the ability to validate account, negotiate payment, capture credit card information, gather e-signature, provide safe harbor verbiage, 1099c, etc., through multiple contact channels.
With our partnerships and internal integrity, we are the definition of the future standard of compliance in the ARMS industry.
CRMG has achieved SOC 2 certification, SOC 2 defines criteria for managing customer data based on five “trust service principals” – security, availability, processing, integrity, confidentiality and privacy.
Fully virtualized, licensed and bonded 3rd party collection agency that is available on consignment