The Future of Collections

15 Years of Experience

A Fully Virtualized & Automated Accounts Receivables Department

First class technology solutions that empower consumers to manage their accounts online without the pressure of collection calls, sales calls, or commission-based employee interactions.

 

Our Goal

Continuous improvement of your collections processes while simultaneously providing debtors with a “white glove” collections experience.

24/7 Support

The Digital Consumer Engagement Call Center is available 24/7 to negotiate with customers or assist them in paying their debts.

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Our Services

We Provide a Variety of Debt Recovery Services

Our Working Process

Automating Collections at Scale

Consumer Experience

Debtors can make payments conveniently with state-of-the-art contact modules that support smart negotiation and service through multiple communication channels.

01

Voice Recognition

Inbound and outbound conversational attentive responses.

02

Bi-lingual Capabilities

All consumers can be engaged in over thirty languages.

03

SMS, Email, Web, Mobile

Has the ability to validate account, negotiate payment, capture credit card information, gather e-signature, provide safe harbor verbiage, 1099c, etc., through multiple contact channels.

04
Why Choose Us

Skip High-Pressure Collections Calls: Automate Interactions

Skip High-Pressure Collections Calls: Automate Interactions

Compliance Overview

With our partnerships and internal integrity, we are the definition of the future standard of compliance in the ARMS industry.

SOC 2 Certified

CRMG has achieved SOC 2 certification, SOC 2 defines criteria for managing customer data based on five “trust service principals” – security, availability, processing, integrity, confidentiality and privacy.

Digital AI-driven 3rd Party Collection Agency on Consignment

Fully virtualized, licensed and bonded 3rd party collection agency that is available on consignment

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Our Clients

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